My contacts don't appear in the Address Book
(Applies to Microsoft Office Outlook ® 2003)
Typically you will need to enable the "Show this folder as an e-mail address book" option first. If that is already enabled (see step 10) you can skip to step 8.
  • 1. On the Tools menu, click Email Accounts.
  • 2. Click Add a new directory or address book, and then click Next.
  • 3. Click Add.
  • 4. Click Additional Address Books, and then click Next.
  • 5. Click Outlook Address Book, and then click Next.
  • 6. Click OK.
  • 7. Restart Outlook.
    • Show this folder as an e-mail address book" option is not available

  • 8. In the Navigation Pane (The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.), click Contacts.
  • 9. Under My Contacts, right-click the Contacts folder you want to view in the address book, and then click Properties on the shortcut menu.
  • 10. Click the Outlook Address Book tab, and make sure that the Show this folder as an e-mail address book check box is selected. If the check box is unavailable, you need to add the Outlook Address Book to your profile. (see steps 1-7 above)
  • 11. Click OK.